Forum Discussion
Security services - consistently failing to deliver on commitments
I'm having an extremely troubling experience with Telus Security. Background: I was sold a doorbell camera and subscription service. I installed the doorbell and it failed to work. After walking thr...
Telus - i'm trying to respond to your email but the links you've sent do not complete the log in to my account. I've responded to the email. Please just call me at the 587 phone number you have on file.
TELUS_Support
Official Support Team
Official Support TeamAre you saying you are unable to reply to us privately? Is there an error message?
- the link does not complete the login processjust call me at the 587 number you have on file or that i just provided in the earlier email
- TELUS_Support
We have not authenticated your file to gain access to account info and phone number. So I am unable to set up a call. I will send you another link and you can try logging into your my telus account and let us know.
- just call me - i'm already having enough challenges with youwe can authenticate when you call - and you should have the ability to confirm the number i provided you in the account information you have in your system
