Forum Discussion
Solved
Security Panel Door Open Announcements
My SmartHomeSecurity panel recently (July 2025) stopped announcing door and window openings. I have made no configuration changes. Who dunnit? How do I get the announcements back? Thanks
Hi there, thanks for reaching out, and sorry to hear your panel has gone quiet.
The voice chimes/announcements can sometimes get disabled after a firmware update or power interruption. To restore them, please try the following steps:
- On your SmartHome panel, go to: Settings → Advanced Settings → enter your Master Code
- Tap Sounds
- Make sure Voice and Chime is toggled ON for both Doors/Windows
- Tap Save
C_Fun
Community Manager
Community ManagerHi there, thanks for reaching out, and sorry to hear your panel has gone quiet.
The voice chimes/announcements can sometimes get disabled after a firmware update or power interruption. To restore them, please try the following steps:
- On your SmartHome panel, go to: Settings → Advanced Settings → enter your Master Code
- Tap Sounds
- Make sure Voice and Chime is toggled ON for both Doors/Windows
- Tap Save
Thanks. It took a while to find settings. The issue was that the volume was set to zero for several categories.
