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Security Camera not recording any activity at all
Hi, I just had my backyard security camera installed as part of a package with Telus. The backyard camera recorded the technician moving around after installation and never recorded any activity anym...
There are a number of things to try here. First, verify the day/time schedule is active and that the recording schedule's "Enabled" box is checked off. Next, you could try power cycling (rebooting the camera) as a standard troubleshooting step. If all else fails, further investigation or assistance from our SmartHome team may be required. Let us know if that does the trick!
TELUS_Support
Official Support Team
Official Support TeamThere are a number of things to try here. First, verify the day/time schedule is active and that the recording schedule's "Enabled" box is checked off. Next, you could try power cycling (rebooting the camera) as a standard troubleshooting step. If all else fails, further investigation or assistance from our SmartHome team may be required. Let us know if that does the trick!
