Forum Discussion
m-caudle
3 years agoNeighbour
scammers
I am attaching a list of calls made yesterday from 7;00 am to 10:00 am all from a so called Olive from Amazon. They all purport that someone has posted a purchase to my account and if I wish to cance...
- 3 years ago
That is an incredibly well known scam. There is a solution that Telus provides that blocks them quite effectibely. It's called Call Control.
Call Control on landline: https://www.telus.com/en/support/article/call-control-explained
Call Control on mobile: https://www.telus.com/en/support/article/call-control-for-mobile-devices-explained
Do not talk to them or press 1 when the recording says to as it will encourage them to call more and to sell your phone number as a known number that will answer. All of the phone numbers you see on call display are spoofed (fake).
HSL
3 years agoAdvisor
Telus offers a free Call Control Feature that does a nice job blocking spam autodialers. You can turn it on by logging in to your Telus account and selecting "Home Phone" / "Manage" / "Call Control"
When enabled Call Control will intercept the inbound call and prompt the caller with a 1 digit number to enter on their phone. If the caller enters the number correctly the call is put through. If not the call is disconnected.
The feature also allows you to set up a white list of up to 25 phone numbers that can be excluded from the call control.
Link to a Telus blurb regarding call control -> Call Control Explained