Forum Discussion

Juliebordeleau's avatar
1 year ago

Scam by telus

One year and a half ago we changed our cell phones and were given a free camera. Never did they mention having to pay anything, they framed it as a free addition to buying our phones. I never used the system and never agreed to anything, they just sent the camera and charged me for a service I never used. What can I do about this ? I will cancel all my services with Telus as I felt mislead by the clerk. Multiple person had the same service and complaints about the free camera that was never free. 

3 Replies

    • Juliebordeleau's avatar
      Juliebordeleau
      Neighbour

      Hello ! I can’t seem to be able to send private messages ? Can you message me ? 

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        We'll send you a private message now, be sure to check your Inbox.