Forum Discussion
Solved
Real or Scam
I received a telephone call June 25/24 around 5:10 p.m. from a male identifying himself as Johnson at 778-652-6776. He said he was from the Telus Loyalty Department and offered a 40 percent discount ...
It's a scam. If it was the Loyalty department, which isn't even the real name of it, they have full access to your account. Also Loyalty doesn't cold call people offering new plans.
The 778-652 NXX is also controlled by Iristel. That's a VoIP telecom provider that owned the NXXs that overseas scammers have used recently pretending to be Telus and various other Canadian companies. This is not the first Iristel NXX that has popped up here in the last week. Another was used as part of a fake job offer scam by overseas scammers.
It's 100% a scam.
- 780-900 is often associated with a landline in a small town. Telus definitely would not be using that one.
- Loyalty at Telus has full access to the same account info that Sales does.
- The email address was not a Telus one. telus-loyalty. com is owned by a third party. It was first registered in November 2023 though Sqaurespace.
- Any email from Telus will have TELUS.com.
- 888-414-4223 isn't a Telus toll free number.
Thank you for this information. I also received a promotional offer from the same email [email protected] with the same toll-free number 888-414-4223. I have taken the time to contact a Telus team member and they could not verify the toll-free number or the email. A key thing to look out for is the combined home services and mobility promotions. In my experience, these two departments function independently of each other.
Nighthawk
Community Power User
Community Power UserAdditionally, any email from Telus will end in Anonymous.com. Anything else is a scam.
