Possible poor customer service - Telus Security

That was short lived! I am not interested in logging into my Telus account or spending my time to accommodating your time schedule. I already been through that all last Fall and frankly I find it goes no where but waste my time. Come on you should be able to do better than that! You're supposedly professional, certainly large company, so here's my solution:

Find some one from your escalation team to contact me or your local sales representative that has been trying to contact them on my behalf. Have them send me a note to schedule a call like any other "normal" company selling services to businesses. How's that for a solution?

Now here's another solution I thought of in case you prefer not to follow through. I have kept a log of my hours and will take my next action to take you to small claims court. We can use your 5 business days as a deadline. This is your final warning.    - Troy Doyle