Forum Discussion
NicoleT
2 years agoNeighbour
panel communication error
Last week I got an automated call from Telus Home Security telling me that there was a 'communication error' with my panel and asking me to call them. They called me a second time while I was listen...
- 2 years ago
Did you reach out to our SmartHome team at their direct number?
El-Eric
Community Manager
2 years agoHi NicoleT thank you for bringing this up.
I do want to ensure that you called the technical support number for our SmartHome Security team.
I also sent you a message to ensure that the issue is resolved ASAP.
- Jmaaeee2 years agoNeighbour
I recieved this same call and can't get through to telus support. Was on hold for more than half an hour.
- TELUS_Support2 years ago
Official Support Team
Did you reach out to our SmartHome team at their direct number?