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Outdoor Camera not triggering at all events of activity.
I just had this system insalled this week, and already am disappointed. The camera only seems to be triggered by half of the activity events that occur - what's the point of a security camera if it...
Hi 2065AG - I recommend going here: https://www.telus.com/en/support/article/manage-recording-rules
There are clip limits per month so the camera recording 24/7 will just consist of you having to delete clips all day long so I recommend playing with the recording rules that work for you.
I have been having the same issues and had it installed in April. Once again Telus has failed to deliver what is promised! And unfortunately talking to someone is useless because they know they have you locked in for a period of time so really don’t care 😔
TELUS_Support
Official Support Team
Official Support TeamHi Melinda we want to help so you can enjoy your service for a long time. Please send us a message and we will do what we can to resolve the situation
