Forum Discussion
Norton on-line security
One day last week, on a landline, I telephoned our bank and spoke with a representative to resolve issues accessing my account. While on the phone I was also on-line following instructions. The is...
I was unable to get through to Norton via telephone and couldn't find a chat line or ability to e-mail.
TELUS_Support
Official Support Team
Official Support TeamSorry to hear that. I wanted to attach this link for chat support with Norton. Please send us a message if you run into any more issues and we will be happy to help
- Thank you for the link. I will contact them and let you know the outcome.Enjoy your day.
- TELUS_Support
Please do!
Hello; I contacted the Norton chat line on 2 occasions. After describing the issue and being assigned a case number, I was asked to contact them again once the activity code was received from our bank. I contacted them a 2nd time to clarify we don't need assistance from them with our bank but wanted to alert them to what we consider a significant security breach. The response I got was that they were the technical department and I needed to contact CSA TFN 844-388-0386 which apparently is a phone number for the department that pursues these matters. Considering the situation, a pretty lame response and won't go through the effort of contacting this department. We have had a factory reset on our computer and are using MalwareBytes so hope our computer is more secure.
