Forum Discussion
yagneshdosshi
2 years agoNeighbour
Non installation of door bell
I had availed Telus home security system in April 2024 , The installer did not install the door bell and assured that he will install the same in next 15 days , since 7 months , my door bell is still not installed and door lock never works , I have sent the couple of mails but no reply , pl advise way ahead
5 Replies
- TELUS_Support
Official Support Team
Did the installer leave a card or direct number? Have you spoken with our SmartHome team about this?
- yagneshdosshiNeighbourI have tried calling him multiple times , but he is not answering and not there is call back
- TELUS_Support
Official Support Team
Gotcha. Feel free to send us a private message here and we can discuss further.