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New $5 home security service maintenance fee
I was surprised to see the recent addition of $5 per month being added to my bill for the purpose of "security system maintenance". I would have thought that system maintenance would be already fac...
TELUS SmartHome Security constantly strives to improve the quality of its services, and this rate change will help to continue to maintain the level of services our team provides. If you have any further questions about this, you can always send us a private message to discuss further!
Same here, noticed the $5 charge and have tried contacting telus but, sitting on hold again. Our problem is that we can't upgrade to wireless as they only supply us with 15mbps, and we've been asking for 8 years for better speed. Which is why we went Prices security wired, back then. Now they want nothing to do with the equipment we own all I want is monitoring.
