Forum Discussion

Neighbour

3 years ago

My previous number is used by other person on app with my name

Hello, I wish I can find a solution. I have recently seen my previous number being used by another person and on Whatsapp, the person is using my name too!! I previously used to have WhatsApp for t...

Nighthawk

Community Power User

3 years ago

Unfortunately that is not an issue that Telus would have any control over. It is something you'd have to deal with WhatsApp directly on. Since you no longer have that phone number, WhatsApp probably won't do anything. There have been family impersonation scams popping up on WhatsApp and this may be what it is but you'd need to find a way to report that specific issue to them if it applies.

Related Content

does porting a number cancel your previous plan?
Like everyone else I took advantage of a Black Friday plan deal. I ported my number from Telus to Public Mobile. I want to make sure my previous pre-paid plan with Telus is cancelled. When I click on...
Solved
Sherpaderp
3 years ago
4.5KViews
3Comments
Change Number of Rings Before Voicemail Picks Up
Your phone rings a set number of times before calls go to voicemail. You can customize this timing to give yourself more or less time to answer. Setting Your Ring Duration Two activation methods ...
A-B
2 months ago
662Views
0Comments
Voicemail - No Personal Greeting Fix iPhone 15
Thought I'd share a fix for a problem I had setting up a personal voicemail greeting on my new iPhone 15 pro, in case others have a similar problem. After setting up voicemail in the normal manner ...
Solved
DonW1
3 years ago
31KViews
9Comments
Transfer Your Phone Number to TELUS
Moving your existing phone number from another carrier to TELUS preserves your contact information and ensures uninterrupted service. The transfer process completes in 2-3 hours. What You Need Befo...
A-B
3 days ago
63Views
0Comments
Legitimacy of this number
Good evening, I was looking at RedFlagDeals and came across a post about a promotion. I called the number +1 866-558-4146 and was transferred to the sales department, then to the loyalty departme...
Solved
itsjustpalmtree
11 months ago
11KViews
8Comments

Forum Discussion

My previous number is used by other person on app with my name

Related Content

does porting a number cancel your previous plan?

Change Number of Rings Before Voicemail Picks Up

Voicemail - No Personal Greeting Fix iPhone 15

Transfer Your Phone Number to TELUS

Legitimacy of this number

Recent Discussions

Very Unclear Service

Noise problem at Telus building - 826 Yates St

Graffiti on Telus boxes

Monitoring Centre never calling for alarm triggers

Overdue bill - error