Forum Discussion

Jv1's avatar
Jv1
Neighbour
8 months ago

Monitored security seems to be a scam?

Been paying for monitored security for 3.5 years. An alarm went off today and Telus called to let me know but told me they wouldn’t go check on it but could call the police.

 

I can also check my app and call the police. This service is a scam / misleading customers knowingly and intentionally. 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi there- That sounds frustrating. We’ll send you a PM so we can get more details and help out.