Forum Discussion
Mobile app has delay showing open Window/Door (3-4 min)
Hi, When I open a door or window, it takes about 4 min to show in my Mobile app (or website) when I close the door, it is instantly updated. When Lock a door lock or unlock a door lock it is instant...
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Community Manager
Community ManagerThat is definitely not the experience we want our customers to have. While there can sometimes be brief delays in receiving notifications, it shouldn't be that long. Have you spoken with our SmartHome team directly about this?
