Forum Discussion
Lucky to get hold of Tech Support
May be other customers feel the same pain/joy to approach Tech Support. Been trying to get hold of the tech support from couple of months for the issues in cameras and every time I try to approach via the number shared by TELUS on there website my efforts rendered useless and broke my heart like M leaf's. But tried again with enthusiasm next time. After trying many times in the span of 3 months I finally got hold Tech Support not sure how, same phone and same chatbot let my call go through. What a sign of relief and joy I felt have no words to describe. Well the tech support was very nice and helped to resolve the some issues and promised to send new camera. ... continued ......😂😂
1 Reply
TELUS_SupportOfficial Support Team
Hi there! Thanks for sharing this with us - we really appreciate your patience through those frustrating months. That's definitely not the experience we want anyone to have, but we're glad our team was able to help when you finally got through!
We'd love to look into this further and make sure everything's on track with that new camera. We'll send you a PM!
