Forum Discussion
martsmac
2 years agoFriendly Neighbour
Liftmaster Internet Gateway
Hi, Recently switched internet providers but still have Telus Home Security. My smart garage door opener is no longer communicating with the app and I think it's because the wifi changed. We plugge...
TELUS_Support
Official Support Team
2 years agoIf you switched providers you do need to connect the panel to that new Wi-Fi name. Our equipment connects to the panel via Z-wave so please make sure that your panel is connected to Wi-Fi.
If you are still having issues please send us a message and we will be happy to help!
- martsmac2 years agoFriendly Neighbour
Hi! I'm not totally sure I understand. What are you referring to when you say the panel? And how do I connect that to Wi-fi? Thanks!!