Forum Discussion
Liftmaster 84501 - not detected by security pannel.
Been trying to get my Liftmaster 84501 working with the Telus alarm app with no success. This model has both the MyQ bluetooth and WIFI onboard, and looking on ADT's website it shows that there are ...
Thanks for the reply
The user guide has zero information about pairing the unit to a security system, only to their proprietary app, though it is listed as supported hardware for ADT without any additional hardware needed.
These are fairly new openers and though there are multiple sites guiding the setup for ADT there is no mention of Telus anywhere.. When I originally set up this system it was ADT gear using alarm.com, since then Telus has changed it to their proprietary management instead of using alarm.com (ADT). Its looking as though just because something new is supported by ADT it no longer means that it will be supported by telus home security.
I ran into a similar situation with my door locks. I had 2 of the smartlock 30 code units set up, again the ones sent to me were Z-wave.. Trying to buy a 3'rd one at the local Lowes or Home depot and everything out there now is WIFI, not z-wave any more and you can't get the wifi locks to detect either.
With both devices the current port of the app only allows you to select the specific device name from the preset list, if its not in the list the only "scan for all" option at the end of the page ONLY lets you add Z-Wave devices in Telus's ported version, not WiFi standard Devices.
Telus's Instructions:
Select Add Devices in the top-right corner of the screen
Select Garage Door
Select your device that matches the image and device name in the drop-down list and select Next
Select Register Gateway
As mentioned earlier when you click on "garage door" only the "liner z-wave" door opener is on the list and it is pre selected for you with no option to change it.
In the ADT setup guide (linked above) there is a pull down selection in ADT's version of the app allowing you to select the correct opener.. Note the add device option only specifies z-wave now..
Telus's Port of the alarm.com app - Note Add Device limited to Z-Wave only
Original Alarm.com app.
Yes, My security package is supposed to include garage door support. Though I did find this bit on alarm.com
"
1. Enable the LiftMaster integration. A MyQ Garage Door Controller is paired with Alarm.com using the LiftMaster integration. This integration can only be enabled by your alarm monitoring company. Contact your provider, and ask them to enable the feature, if they haven't already. Please note that Alarm Grid customers who use Alarm.com for automation control can have this feature enabled at no additional cost."
