Forum Discussion
vortex111
4 years agoFriendly Neighbour
IMEI number not accepted on Home Security Panel
I'm a new-to-Telus Smart Home security customer. I recently received my panel and sensors in the mail. Now, for the problem: I signed-in to the Smart Home app, chose "Self-Installation", and th...
- 4 years ago
Follow-up: I entered the IMEI number (on my panel) into an online IMEI database, and it was able to successfully identify the make/model of panel based.
So, I'm not entering it incorrectly -- it seems that the Telus Smart Home setup process is broken, either generally for everyone, or perhaps just for me. (sigh)
IMEI.info:
IMEI: TAC: 01XXXX FAC: XX SNR: 8XXXXX CD: X
vortex111
4 years agoFriendly Neighbour
Follow-up: I entered the IMEI number (on my panel) into an online IMEI database, and it was able to successfully identify the make/model of panel based.
So, I'm not entering it incorrectly -- it seems that the Telus Smart Home setup process is broken, either generally for everyone, or perhaps just for me. (sigh)
IMEI.info: