Forum Discussion
cgasparetto
5 months agoNeighbour
I returned both equipment in the same waybill and it's saying I didn't return one of them.
Hey TELUS_Support. I cancelled my home security and returned both the camera and the control panel in the same box in a single waybill, because I didn't realize I was supposed to return the equipment...
cgasparetto
5 months agoNeighbour
Still waiting for a private message so I can reply with the proof of delivery.
TELUS_Support
Official Support Team
5 months agoThanks for letting us know! We’re currently working through a few kinks following the recent platform migration, and that’s likely why you’re unable to reply privately at the moment. Please send us a private message on Facebook with your TELUS Community username, and we’ll continue the conversation with you there. Appreciate your patience while we work through this!