Forum Discussion
losingitquick
3 years agoNeighbour
how do you stop the beeping from the alarm
it says on panel low battery. I have turned off all the volume. The webpage says to call in. I have to leave the house and when I return it will be after customer service closes. My kids are goin...
- 3 years ago
losingitquick A new battery would need to be ordered but it's not something that can be arranged over community, unfortunately.
Do the muting options (through the panel) help at all? Here's a guide that covers a few different panels. - 3 years ago
Thank for that but my panel is a Qolsys IQ. Turning off the volume and removing chimes did not work. The sound was coming from the fire alarm. I initially had my home security with ADT and now it was bought over by Telus. When I was with ADT, I was told to never touch the fire alarm. I touched it once and received a call within 1 minute saying my fire alarm is going off at ADT central. So I waited 1.5 hours on the phone to find out I can remove the fire alarm. I was told that I need to replace the battery with 3888 which is a small round battery. I opened up the fire alarm and it was 3 triple A batteries. 🤔 Website not very helpful with this.
- 2 years ago
I have the same problem. Intermittent Beep from the fire alarm, which does not go away with new batteries. How do I stop the beeping? Control panel is Olsys IQPanel4.
- 2 years ago
Hi Andrew - although your issue is different from what was originally posted, please contact our technical support team at 1-855-255-8828 so our team can take a look your smoke detector
losingitquick
3 years agoNeighbour
Thank for that but my panel is a Qolsys IQ. Turning off the volume and removing chimes did not work. The sound was coming from the fire alarm. I initially had my home security with ADT and now it was bought over by Telus. When I was with ADT, I was told to never touch the fire alarm. I touched it once and received a call within 1 minute saying my fire alarm is going off at ADT central. So I waited 1.5 hours on the phone to find out I can remove the fire alarm. I was told that I need to replace the battery with 3888 which is a small round battery. I opened up the fire alarm and it was 3 triple A batteries. 🤔 Website not very helpful with this.
dru
Community Manager
3 years agoTotally my bad for leaving out that panel.
Were you able to replace the 3 batteries? If so, did that stop the beeping?