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home security issue cameras not working with dangerous activity in area
We have had TELUS for years, home security, tv and internet and recently switched over our mobile. We have had minor issues throughout the years, some fixed and some not. We have had issues with ...
Hi lajeunesse - When our cameras are not working properly we are certainly on the hook for fixing them or replacing them.
Did you go ahead with the technician dispatch? The rules have changed for the dispatch fee but if it's an issue with our equipment you are not responsible for the fee.
Expect a message from me soon so I can see what else we can do to help you
El-Eric
Community Manager
Community ManagerHi lajeunesse - When our cameras are not working properly we are certainly on the hook for fixing them or replacing them.
Did you go ahead with the technician dispatch? The rules have changed for the dispatch fee but if it's an issue with our equipment you are not responsible for the fee.
Expect a message from me soon so I can see what else we can do to help you
