Forum Discussion

Neighbour

6 months ago

Error adding new emergency contact

Hi all, I am encountering error when adding emergency contact to my home security, it keeps showing this message, anyone can help?

Icon for Community Manager rank

Community Manager

6 months ago

Have you tried completely rebooting the panel?

Related Content

Contact The TELUS Management Team
If you have unresolved issues that require escalation to TELUS management, these contact methods are available: TELUS Neighbourhood Support - send a private message to our TELUS_Support account fo...
A-B
6 months ago
17KViews
2Comments
"Emergency Call Only"
I have a prepaid plan on a phone, but I noticed recently that I couldn't call or text and it would say "Emergency Calls Only" if I tried. I was recommended to reset the network setting and turn the p...
Solved
jlin0888
2 years ago
7.3KViews
5Comments
Telus contact info
I have been getting conflicting messages when talking to Telus on the phone. How do I contact Telus via email so that I can have something in writing regarding my contract conditions?
Solved
clr80
2 years ago
6.9KViews
11Comments
Contacting Customer Service
Hi everyone, I need to contact customer service in regards to modifying a payment arrangement. I wanted to know if there is an email or other way to contact them because I am working, and most times ...
Solved
ShawnH
2 years ago
14KViews
7Comments
Contacting Telus
How do I contact telus customer support without talking to the bot or waiting on hold for >1 hour during business hours? I am a full time working physician, I will never have time during business hou...
Solved
bhumm01
3 years ago
8.3KViews
5Comments