Forum Discussion
tbor
3 years agoOrganizer
Email from Telus: Update your password to improve your security
Howdy! I received an email from Telus lately, containing the following; Your password no longer meets our security guidelines. In our continued effort to make your experience with TELUS safe ...
- 3 years ago
It's a mickey mouse security problem. I had the same thing - strong password string. I guessed at what their problem was. My password contained the "common" word "Telus". I changed it and actually made a weaker password and it is working fine again. As someone who has a different password for everything I do, and a need to remember them as opposed to writing them down, this was just annoying.
GrahamTranter
3 years agoNeighbour
It's a mickey mouse security problem. I had the same thing - strong password string. I guessed at what their problem was. My password contained the "common" word "Telus". I changed it and actually made a weaker password and it is working fine again. As someone who has a different password for everything I do, and a need to remember them as opposed to writing them down, this was just annoying.
- HSL3 years agoAdvisor
I received the same eMail this morning. As I did not use the word "telus" in my password I would guess their security risk assessment is based on a number of factors.
My browser generated a new password for me which was accepted.
- GrahamTranter3 years agoNeighbour
Quite possibly. It just indicated "Telus" as a common word (I typed in my old password to see where it got upset), but I am sure there are a ton of other common words it might not like.