Forum Discussion
MKG
10 months agoNeighbour
Downed wires on my property
There are telecommunications wires that are hanging loose onto my property, one falls into my hedge and one drops directly in front of my gate making it hard to pass. Telus has agreed to come to my h...
TELUS_Support
Official Support Team
10 months agoYour best bet would be to visit our page at www.telus.com/status where you'll see a green 'Report an outage' button on the right hand side. Click on that, and then choose the right hand button 'Report an outage'. That leads to a quick form you can fill out, and select the 'cable damage or low hanging wire' option. This form goes straight to our field team for investigation.