Forum Discussion
Solved
Does the doorbell record video even when the doorbell has NOT been pushed?
Have you set up the recording rule for the camera to record when there is motion detected?
How do you obtain it?
TELUS_Support
Official Support Team
Official Support TeamTo obtain the video footage:
- Open the Telus Home Security app .
- Navigate to the "Events" or "History" section where recordings are stored.
- Look for videos marked by motion detection or triggered by the doorbell being pressed.
- Select the video you’d like to view or download.
- Thank you however I’ve searched and don’t see an Events or History.
- TELUS_Support
Have you set up the recording rule for the camera to record when there is motion detected?
