Forum Discussion
Does anyone answer the phones....
It seems like if you want to make changes to ANY other product, you can do it via the online chat bot/live agent. Home security it seems has to be done by calling the call center. Which would be fine...
Called at 2:10pm and was on hold for 2 hrs 17 min before someone answered and she was 100% useless. Asked to be transferred to the Loyalty Dept. and was put on hold for another 1 hr 37 min. 2:10pm here in Canada is 2:10am in the Philippines, I guess they are still all asleep over there.
