Forum Discussion
Desperately need a Telus Home Security Fix!!
I have been waiting more than a week to be contacted by Telus security to repair my system. The panel does not communicate via wifi or cell service. This is the second time in a year that the IQ4 pa...
TELUS_Support
Official Support Team
Official Support TeamHi Theoodore we can check on the status of that contact. Can you please send us a private message?
It has been escalated to a case manager. Not sure if you can be anymore effective??
Thanks for the response
- TELUS_Support
We'd need to gather your info to look in to the escalation. Feel free to send us a private message if you'd like to discuss.
- tech booked...thanks
IQ4 panel needs update from version 3.4 to 4.4- TELUS_Support
Great, thanks for the update. Appreciate your patience!
