Forum Discussion
Rand72
6 months agoNeighbour
Control Panel changed on its own
When I enter my home, the system will trigger a countdown to allow me to disarm it manually by pressing X How do I change it to require a code? It used to require a code but changed to X.
TELUS_Support
Official Support Team
6 months agoHi Rand72 - Please check your app to see if the code requirement was removed by accident. If you can't find that please send us a private message and we will be happy to help!
- Rand726 months agoNeighbour
I don’t know how to send a private message. I tried but I don’t think it worked.
- TELUS_Support6 months ago
Official Support Team
We sent you one already, so check your Inbox!
- Rand726 months agoNeighbourHi,I’m at a total loss trying to figure this out. I don’t know how to check the app to see if the code requirement was removed by accident. I would appreciate it if you could send me step by step instructions on how to fix this.Thanks,Randy PeakerOriginal QuestionWhen I enter my home, the system will trigger a countdown to allow me to disarm it manually by pressing X How do I change it to require a code? It used to require a code but changed to X.Sent from my iPad
- TELUS_Support6 months ago
Official Support Team
Hello. We'll send you a private message to discuss further!