Forum Discussion
Cannot Link Telus Home Assistand to Alex or Google Home
Starting 2-3 days ago I was no longer able to arm and disarm my Telus Alarm system using voice commands through Alexa. I unlinked and then tried to relink my account but I always get this message aft...
Same issue for me as well. Google home stopped executing voice commands for Telus Optik box a few days ago. Attempted to unlink and relink Telus Assistant in Google Home app, and initially appears to link, followed by error message “Something went wrong, try again.” I noticed Google Home app was updated about 5 days ago prior to when problems started. Not sure if related to issue, or if Telus has been updating things on their system which has broken link to Google Home.
I wish the techies at Telus would get their s#*&%t together and test out compatibility with other systems before making changes. This is not the first time Google Home has had issues ‘talking’ with Telus Home Assistant in the last couple of years.
