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Solved
Can’t re-install Doorbell camera
A few weeks ago we noticed our slimline doorbell camera was no longer recording motion. Tried a few things on the app, tried to reset it even and nothing worked. Next try was to delete the camera and ...
I ended up using a different network in my home that was from an old Apple router that broadcasts the 2.4 and 5 channels separately, with different names. Worked great. Thank You NFtoBC
Make sure you are connecting to a 2.4Ghz network it will not work on 5Ghz.
Yes it’s showing the lower network.
- NFtoBC
Community Power User
You will need to enter the Admin interface of your router, and temporarily turn off the two 5 GHz radios, add your doorbell while only the 2.4 GHz radio is on, then restart the 5 GFHZ radios.
I've done that and still won't connect... Runs for a few minutes and then says installation failed. Do I need to wait a certain amount of time after we switch it to 2.4?
This sounds like good advice. My doorbell has been unable to connect since last May. I have 2 booster units. Do I have to shut off the 5 GHz radios on both of them or will one unit pick up the doorbell when the 5 GHz is off?
Also, not seeing an "off" option. Only choices of bandwidth and channels.
