Forum Discussion
Calls
Does telus security call you when your alarm goes off? Do they even send anyone? Wife accidentally set the alarm off and it was going off for some time and never got a call or anything.
El-Eric
Community Manager
Community ManagerHey TheCouzin as felixmcm mentioned, if your plan is not monitored then you won't receive a call. If you are monitored, we will call within 2 minutes of the event. It would be worth to confirm what phone numbers are linked to your emergency contacts to ensure they call the correct number to reach you
