Forum Discussion
Arming home
I have set up my alarm system like my previous vivnt system to arm the system when im leaving by locking the doors from the key pad. My issue is if I loxk the deadbolt from inside the house it still arms my system any ways to by pass this ?
3 Replies
TELUS_SupportOfficial Support Team
Hi michaelmcg - within the app you should be able to see if there's any automations enabled when locking your deadbolt. Send us a private message if you are needing assistance
TELUS_Support the automations enabled that i set up are to arm the system when the door is locked. There are no status options to choose between locking by keypad or locking by deadbolt. The panel automatically unlocks and disarms system from the key pad code so why cant it be an option to arm it from the key pad lock
- TELUS_Support
At this time, the system doesn’t allow automation rules to distinguish between locking by keypad or by deadbolt. We agree this would be a useful feature and have shared this feedback with our product team.
