Forum Discussion
Twinkles21
4 years agoNeighbour
Alexa Unlinking and "There was a problem"
Hi there, i'm new to the forums. I have an Echo Show 8 and I've followed the instructions on downloading the Alexa app and linking the 'Telus Smart Home' skill. It finds all my devices except the sky...
- 4 years ago
There's an existing discussion on this topic: https://forum.telus.com/t5/Security/Telus-Home-Assistant-keeps-unlinking-from-Alexa-app/td-p/125961
sjones30
4 years agoFriendly Neighbour
This seems to be a problem for many users. I have another thread on the same problem but haven’t found a solution yet. Uninstalling/reinstalling Alexa and re-linking accounts helped for a couple days but it didn’t hold. There are lots of negative reviews of TELUS Home Assistant skill now too, with people reporting the same issue.
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