Forum Discussion
Wrong Perks email
When I try to redeem a perk through the MyTelus app I get a notification that a confirmation email will be sent to an email address that is no longer valid and have access to it. This email is my wife’s old email from Shaw before we moved our services to Telus. In my profile I don’t see that email anywhere and I cannot find a way to delete it from the rewards records. Any ideas will be appreciated
1 Reply
TELUS_SupportOfficial Support Team
Hey Enigma2! Definitely a weird glitch when old emails linger in the background like that! We'll reach out to you directly in a PM right now to help you get that old address cleared out.
