Forum Discussion
Why I lost my charge?
Last November(3 months ago), I got a Home internet. And also I added the option of picTV for getting credit. After that, my account has 150 points so the salesperson showed me that my credit was -$...
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Community Manager
Community ManagerHello! Your best bet would be to reach out to us over on social media so we could look into your account and investigate. This is so that we'd be able to verify the account for security purposes and look at the billing. Send us a DM over at our Twitter account (www.twitter.com/TELUSSupport) or a private message at our Facebook page (www.facebook.com/telus) and we can help out!
