Forum Discussion
Why havent my devices been shipped??
on day 10 business day for my phones to ship, and get nothing but the run around when I call in, and customer service reps that cant comprehend the langue, or speak it so it cant be understood. Ve...
TELUS_Support
Official Support Team
Official Support TeamHi redwagoneer - you can check the status of your shipment through My TELUS but generally we wait for inventory to be available so we can ship it. You can send us a private message if you have more questions and we'll look into the situation
If stock is not available then I should know at the moment of purchase. Not 2 weeks later. This is a despicable situation. The service is not great, and if not resolved in24hrs, I may need to find another provider.
- TELUS_Support
We can look into this if you need help
still waiting on shipping confermation. its be over 3weeks now. and I'm going to make this very public
