Forum Discussion
Why havent my devices been shipped??
on day 10 business day for my phones to ship, and get nothing but the run around when I call in, and customer service reps that cant comprehend the langue, or speak it so it cant be understood. Very frustrated, and getting ready to jump back to Bell.
6 Replies
TELUS_SupportOfficial Support Team
Hi redwagoneer - you can check the status of your shipment through My TELUS but generally we wait for inventory to be available so we can ship it. You can send us a private message if you have more questions and we'll look into the situation
I've only been asking that question for 2 weeks with no real answers
Still no shipping notice, lied too everytime I contact Telus, be shipping next 3 days , all I ever hear! Someone better have some answers today we ar into week 4 now!
Have a great day!
Lance Riswold
(782) 822-6030
If stock is not available then I should know at the moment of purchase. Not 2 weeks later. This is a despicable situation. The service is not great, and if not resolved in24hrs, I may need to find another provider.
- TELUS_Support
We can look into this if you need help
