Forum Discussion
Solved
Why doesn't Audio work on my VIP5662W PVR?
I have tried rebooting PVR several times with no luck, including leaving the power off for several minutes. I don't have any other PVRs to test, but my fire stick and Chromecast work fine in all of ...
I have had the same issue yesterday.
Called Telus Tech...on hold for over 40min. Finally got a Tech who Updated the firmware, & also i=on the Router (I think).
Well after that All seemed good.
But this morning I have the same problem, but I noticed that the PVR is recording a show & the only channel that doesn't freeze or pictulae is that channel is recording.
I am waiting for the show to finish recording & will then check for freezing channels, then put in record mode again to verify...the another long call to Telus.....more to come.
NFtoBC
Community Power User
Community Power UserI noted my PIN in a safe place, and have it ready anytime I make a support call to Telus. A PIN is the simplest means for them to identify you are truly the account holder. I don't see it as a big deal.
On the other topic, is your PVR connected to any form of amplifier, or directly to the TV? I have had troubles with a sound bar, and eventually moved the connection through it directly to the TV, and then th sound from the TV to the sound bar.
