Forum Discussion
Why does Telus make it so difficult to find someone to help?
I selected mobile account but the same issue is with the home services. A family member just died and I am trying to manage the accounts to ensure that they are paid and closed. I have spent almost 3...
We have slowly been able to get the items taken care. As I mentioned I spent way longer on the phone than it should have taken, and had to jump through too many hoops to get it resolved. There needs to be a better way to deal with this than what is currently set up.
A-B
Community Manager
Community ManagerGlad to hear you were able to get it all taken care of. In the future you can always send one of the community managers here a message, or reach out to us over at our social media channels and our team can assist!
