Forum Discussion
Whose Protection Matters?
I called Telus to add my partner as an authorized user on my account. I went through a long security process to have my identity verified to do this. I was then asked by the agent about another user ...
One more thing I forgot to mention, but I will since it sweetens the actual dehumanizing feel of the exchange. The agent promptly tried to sell me security cameras and move me away from the concern I had (something I wasn't even aware of before the call). I live in an apartment above the first floor and have absolutely no need for security cameras, a detail that is pretty self-evident after we confirmed my address. Anyways, supremely disappointed in this exchange. Do better Telus. Please! This is on the business and its policies, not the individual, and I cannot stress how ridiculous it felt.
