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Viewing bills on a closed account
Hey everyone, I got switched over from Koodo mobility to Telus mobility 4 months ago (I had been with Telus for internet for 1 year, took a 6 month break and then reconnected for another 1 1/2 ye...
Hi there! Customers can still access and view the past 18 months of their past invoices via My TELUS portal on a Cancelled account except in the following situations: Migrations to TELUS Prepaid, Port to Koodo, transfer to another TELUS account) in order to view their e.Bill or make payments to their account. However, other self-serve functions will be disabled.
NFtoBC
Community Power User
Community Power UserIs there a possibility you were paying on your 2014 account number?
