Forum Discussion
Urgent: My account is paid in full and closed. General Credit Services is demanding I pay.
Good evening, I have spoken to Telus twice now over the phone. They have assured me that there was a mistake made on my account when I closed it in early October 2025, and that it is now paid in ful...
It's Tuesday, and I still have not heard anything from anyone. I contacted Telus AGAIN on Saturday. They told me that they would contact GCS and that this would be dealt with and I would receive no more emails from them. GCS has emailed me AGAIN today with their "third notice". I do not owe them or you anything. Two weeks I have been trying to sort out a problem that is not of my making. Talk to them!
TELUS_Support
Official Support Team
Official Support TeamHi Katrinalv, we'd like to dig a bit more into this for you and will send you a PM momentarily.
