Forum Discussion
Chi
6 months agoNeighbour
Unknown balance
I canceled my old account at the beginning of this year. And I confirmed with Telus many times about the account cancellation. They told me that I don’t need to worries it, nothing need to pay after ...
TELUS_Support
Official Support Team
6 months agoWe're sorry to hear about this situation and the stress it has caused Chi. We'll send you a PM shortly to look into this for you.
Chi
6 months agoNeighbour
It is ok. Thanks for your help. I had contacted Telus yesterday, and finally, I know what happened. We are trying to solve it.
- TELUS_Support6 months ago
Official Support Team
Our pleasure and glad to hear the matter is being looked into. Thanks for keeping us posted Chi.