Forum Discussion

qhwa's avatar
qhwa
Friendly Neighbour
3 years ago
Solved

Unexpected mobility bills on the service that I never used.

Hi there,   I tried to call customer support, but it was too busy, so let me post it here.   Last year, I tried to switch from Rogers to Telus Mobility, but didn't successfully activate the S...
  • qhwa's avatar
    qhwa
    3 years ago

    For others who may have the same issue, a suggestion is that when you request to cancel an account from Telus Mobility, make sure all "lines" are canceled.

qhwa's avatar
qhwa
Friendly Neighbour
3 years ago

I've called customer service and they are now working on it. I deeply appreciate everyone's help.

asj144853's avatar
asj144853
Neighbour
2 years ago

Hi qhwa , i am also in same situation..  Were you able to get this fixed. I am trying to reach out to Telus and it is going in endless waiting of help desk call. Appreciate your inputs.

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