Forum Discussion
unbelievable disregard for the customer
I wondered if anyone else has had this experience with renewing a telus mobile account. My husband was contacted when our last contract was almost expired. We were given an amazing offer that includ...
I'm sorry to say this, but it sounds like a human error on BOTH ends. Always read the contract and ask questions before you sign it. Screw ups happen like this sometimes, but to say you guys were bullied is a gross overexaggeration. I've never had any issues with Telus. Any little thing that comes up is promptly dealt with by them, and I make sure I ask lots of questions just to be sure.
