Forum Discussion

Friendly Neighbour

25 days ago

Unauthorized charges

Hello, I am contacting you because I got charged $900 more than I expected. My internet plan is $40 and this month I just got the bill of $940. Please see the story below and I have also created a p...

Friendly Neighbour

25 days ago

Here is the Reddit post if anyone is interested. https://www.reddit.com/r/telus/comments/1p1ih08/comment/nprtka4/

Related Content

unauthorized charge
I wanted to dispute a $13.99 charge on Aug 29th that was unauthorized and not received by myself. Telus does not have an email address for billing disputes. After waiting for 45 minutes for a call ...
zen1502
4 years ago
12KViews
7Comments
Hidden Cancellation charges...
So after 2 years with TELUS, the only product worth retaining is Gig fibre internet, that's if you have fibre installed to your property. I signed an agreement following a 'Salesman' cold call. F...
Solved
MrSL
8 months ago
2.7KViews
5Comments
Telus Store Running Unauthorized Credit Check
Has anyone had a bad/ weird experience with the Telus Store at Londonderry Mall? I’m still waiting the investigation but I’m pretty sure they ran an unauthorized hard credit check after having a ...
Solved
Tracy6
11 months ago
1.2KViews
1Comment
Prevent Accidental Roaming Charges
Mobile devices automatically connect to the strongest available network signal. Near international borders, particularly along the U.S.-Canada boundary, your phone may connect to foreign towers and t...
A-B
3 days ago
8Views
0Comments
Unauthorized Access, Telus Profile Locked
Hi All, I received an email from Telus to notify me that somebody tried unsuccessfully 5 times in a row to use my email address to log into My Telus (my account), resulting in temporary lockout. I wo...
Solved
Myrmidon
6 years ago
17KViews
11Comments