Forum Discussion
Unauthorized Account Changes
Last month our in-laws moved into our basement and signed up for their own Telus internet. I came home to all my services offline (internet, tv, security…and everything that relies on wifi). I attemp...
TELUS_Support
Official Support Team
Official Support TeamIf you're still in need of assistance, please send us a private message with your account details. We will get someone to help.
Is there a more reliable way rather than the call back option? I’ve made 2 attempts with the call back option and receive the Telus text messages that an agent will call once available but I haven’t received a call back and its been 4 days.
- TELUS_Support
We will send you a private message.
