Forum Discussion
Unable to pay bill for months.
Hi, I have never been able to access one of my Telus accounts. I was signed up to the service over the phone, provided my payment info, everything was fine. I have received a bill from Telus sayi...
I should add - I have about $1000 in monthly fees with Telus through my 4 mobile lines, and TV and internet over multiple properties. I had security for years. I have streaming services through Telus. Funny they should upset a customer to this extent over $70 that I had been willing and actively trying to pay for months. Anyways, waiting a couple more months for my contracts to be up, and I’ll have some decisions to make!
Dimo-XModerator
Totally get where you're coming from, specially if the other accounts you mentioned are in good standing and you've been trying to pay. Maybe once the payment you found a way to make is received by TELUS you can give them another shout in case they can retrieve it from collections or find another possible solution.
