Forum Discussion
LEJT
2 years agoNeighbour
Unable to browse for new device on both desktop website or app.
I am looking to potentially purchase a new device, or rather, price one out, but I have been unable to access this on the website and the app. The former keeps showing as "Page not found" and the lat...
A-B
Community Manager
2 years agoHello, just following up on this. Have you been able to get the page loaded or are you still experiencing an error? You can always reach out to our EPP team directly as well!
LEJT
2 years agoNeighbour
Hi - I did contact EPP about this and they weren't able to find a solution for me, unfortunately.
I followed her suggestions, which did not solve the problem. The only thing I did not try was loading the page on Google Chrome, as I do not have that browser (and I won't download it for this purpose only). Not sure if this is an issue for other people on EPP plans?